Donor Support
 

You can manage your pickup by visiting your donation's unique management page. This can be accessed through your confirmation email.

 

If you have not received a confirmation email or no longer have it, please visit https://donor.resupplyapp.com/lookup. You will need the following to search:

  • Email OR Phone (Required)
  • Donation ID (Optional)

 

Within the management page you can see:

  • Donation Details
    • When (date of pickup), where (address of pickup), and donation ID
  • Status
  • Management Options
    • Add to calendar, update requested date, cancel donation, edit your information, edit donation items, and donation photos
  • More Details
    • Donor info, donation info, support info, charity info, and initial estimate