We try to give everyone as accurate of a time window as possible during the scheduling process. Pickups for the AM are typically between 8AM - 12PM. Pickups in the PM are typically between 1PM - 4PM.
Because our driver's stops and routes change so frequently in a given day, it is difficult for us to provide a more specific window for your pickup.
However - if you require a very specific time window for your pickup, we can connect you with your driver directly if necessary on the day of your pickup. To request this service, please contact our Donor Support Team or text us at (857) 342-4937 on the day of your pickup, and we will be able to connect you with your specific driver for a more accurate ETA.