Our partnered drivers work in pairs and no assistance is needed from any of our customers unless you choose to do so. As part of our Priority Pickup Service, we offer the pickup of items from where they are currently located. Please note that our service is fee-based and that there may be payment considerations which are necessary for add-ons which are required to complete your pickup. For more information on our pricing structure, please refer to our help article. You can access our help article covering the pricing of our service by clicking here.
If you have any questions or concerns not addressed here, please don't hesitate to reach out to our dedicated support staff! You can reach our support team by text at 857-342-4937 or by email at donorsupport@resupplyme.com. If you prefer a call, you can leave a voicemail on our text line above. Our team responds to voicemails as soon as possible but may be delayed slightly as other channels of communication are currently prioritized.